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Legal

GDPR Compliance

Your data protection rights and how SEO Stack processes personal data in compliance with UK GDPR requirements.

Last updated: December 2024

Data Controller

SEO STACK IO LTD is the data controller for your personal data.

For all data protection requests, please contact us at:

datacontroller@seo-stack.io

What Data We Collect

Analytics Data (website level)

  • Cookie data used for Google Analytics (non-identifiable data)
  • Usage patterns and website interactions
  • Browser information and device type
  • Pages visited and time spent on site

Form Data (user submitted)

  • Name and email address (when submitted via forms)
  • Account registration information
  • Contact form submissions
  • Newsletter subscription preferences

How and Why We Use Your Data

We process your personal data under the following legal bases:

  • Performance of Contract - Processing necessary to provide access to our SaaS platform, deliver our services, and fulfill our contractual obligations to you.
  • Consent - With your explicit consent for activities such as marketing emails, newsletters, and optional data collection.
  • Legitimate Interests - For website analytics, service improvement, security monitoring, and business operations that don't override your rights.
  • Legal Obligation - When required by law, such as record-keeping for tax purposes, regulatory compliance, and legal proceedings.

Data Retention

Retention Period

We retain your personal data for 12 months or until you stop using our application (whichever comes first within the 12-month period).

  • Active Users: Data retained while account is active, up to 12 months
  • Inactive Users: Data automatically deleted after 12 months of inactivity

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of processing

How to Exercise Your Rights

To exercise any of your data protection rights, please contact our Data Controller:

datacontroller@seo-stack.io

Please include the following information in your request:

  • Your full name and email address
  • The specific right you wish to exercise
  • Any relevant details about your request
  • Proof of identity (if required)

Response Time: We will respond to your request within 30 days of receipt.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113

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