Privacy Policy

    This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our Service.

    Last updated: December 2024

    We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Privacy Policy:

    Account means a unique account created for You to access our Service or parts of our Service.

    Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

    Application refers to SEO Stack, the software program provided by the Company.

    Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SEO STACK LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

    Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    Country refers to: United Kingdom

    Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    Personal Data is any information that relates to an identified or identifiable individual.

    Service refers to the Application or the Website or both.

    Service Provider means any natural or legal person who processes the data on behalf of the Company.

    Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

    Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

    Website refers to SEO Stack, accessible from https://seo-stack.io

    You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Usage Data

    Usage Data

    Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Application Data

    a. Google Search Console Data: Data imported through the Google Search Console API. Note: We cannot view or access clients' imported data.

    b. Google Analytics 4 Data: Standard data collected by Google Analytics 4 for analytical purposes. This includes but is not limited to user interactions, session durations, and device information.

    c. User Sign-Up Details: Name, Email address, Phone number

    Third-Party Integrations

    We utilize third-party services to enhance our tool's functionality:

    a. Stripe for Payment Processing: We do not store users' card details. Stripe handles all payment processing and storage of card information.

    b. Google Analytics 4: Used to track users on the SEO Stack app for analytical purposes.

    Use of Collected Data

    The data we collect is used for the following purposes:

    • To provide and maintain our service
    • To notify you about changes to our service
    • To allow you to participate in interactive features of our service when you choose to do so
    • To provide customer support
    • To gather analysis or valuable information so that we can improve our service
    • To monitor the usage of our service
    • To detect, prevent and address technical issues

    Information from Third-Party Social Media Services

    The Company allows You to create an account and login to use the Service through the following Third-party Social Media Services:

    • Google
    • Facebook

    If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

    Tracking Technologies and Cookies

    We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

    Necessary / Essential Cookies

    Type: Session Cookies
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

    Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    Functionality Cookies

    Type: Persistent Cookies
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service
    • To manage Your Account: to manage Your registration as a user of the Service
    • For the performance of a contract: the development, compliance and undertaking of the purchase contract
    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication
    • To provide You with news, special offers and general information about other goods, services and events
    • To manage Your requests: To attend and manage Your requests to Us
    • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring
    • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

    Delete Your Personal Data

    You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Children's Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    dpo@seo-stack.io